Privacy Policy
Last Updated: June, 2026Colorado Equine Clinic respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how Colorado Equine Clinic (“CEC,” “we,” “us,” or “our”) may collect, use, disclose, and protect information when you visit www.coequine.com, communicate with our clinic, submit a website form, or use a service linked through our website.
This Privacy Policy applies to information collected through this website. It does not replace any separate policies, consent forms, client agreements, treatment authorizations, payment terms, or other documents provided directly by Colorado Equine Clinic.
Information We May Collect
The information we collect depends on how you interact with our website and services.
Information You Provide
You may provide personal information when you:
Submit a contact, appointment, registration, wellness, pre-purchase examination, health certificate, employment, or other website form
Contact us by email, telephone, or through the website
Register as a new client
Request veterinary services
Subscribe to clinic news or updates
Apply for a position or externship
Use an online payment, financing, pharmacy, scheduling, or client portal
Information submitted may include:
Your name
Email address
Telephone number
Mailing, billing, barn, or service address
Information about your horse or other animal
Appointment or service-request details
Veterinary history or records that you choose to provide
Insurance, payment, billing, or transaction-related information
Uploaded photographs, files, records, or documents
Employment or professional information
Any other information you voluntarily submit
Please provide only the information reasonably necessary for your request.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by Squarespace, our website-hosting provider, and by other website technologies.
This information may include:
Your IP address
Browser type
Device and network information
General geographic area
Referring website
Pages viewed
Links clicked
Searches, scrolling, and other interactions
Date and time of your visit
Website performance and error information
We may use this information to operate the website, understand how visitors use it, improve its performance, and help protect it from misuse or unauthorized activity.
How We Use Information
Colorado Equine Clinic may use personal information to:
Respond to questions and requests
Register new clients
Review appointment and service requests
Coordinate veterinary care
Communicate about appointments, services, invoices, pharmacy requests, or clinic operations
Process or facilitate payments
Administer wellness programs, forms, authorizations, and client records
Send newsletters or clinic updates when requested
Review employment and externship applications
Maintain and improve our website
Understand website traffic and usage
Detect security incidents, fraud, or misuse
Comply with legal, regulatory, accounting, or professional obligations
Protect the rights, safety, property, and operations of Colorado Equine Clinic, our clients, our staff, and others
We will not use information submitted through a veterinary or client form for an unrelated purpose unless we have a lawful basis or obtain appropriate permission.
Website Forms and Communications
When you submit information through a website form, we use the information to review and respond to your submission and to provide the service associated with that form.
Form information may be processed or stored through Squarespace and through other service providers used by Colorado Equine Clinic for email, file storage, practice management, client communications, or veterinary services.
Website forms and email should not be used for urgent or emergency veterinary requests. For an equine emergency, please call Colorado Equine Clinic directly at (303) 791-4747.
Cookies and Analytics
Our website uses cookies and similar technologies. Cookies are small data files stored on your browser or device that help websites operate and provide information about website usage.
Some cookies are necessary for the website to function properly. Other cookies may help us:
Measure website traffic
Understand how visitors navigate the site
Remember website preferences
Improve website performance and content
Identify and correct technical problems
Squarespace may collect website analytics information on our behalf. Third-party services embedded or linked through the website may also use their own cookies or similar technologies.
You can adjust cookie settings through your browser and, when available, through the cookie preferences displayed on our website. Disabling certain cookies may affect how some website features operate.
Third-Party Services and Portals
Our website may contain links to, or integrations with, third-party services that support functions such as:
Appointment requests or scheduling
Veterinary practice management
Online payments
Client financing
Online pharmacy services
Forms and electronic documents
Email communications
Maps and directions
Video hosting
Social media
Website analytics
When you select a third-party link or use an embedded third-party service, information may be collected directly by that provider. The provider’s own privacy policy and terms will govern its collection and use of your information.
Colorado Equine Clinic does not build or control third-party websites, portals, payment systems, financing services, pharmacies, or social-media platforms. We encourage you to review the privacy policies of those providers before submitting personal or payment information.
Payments and Financial Information
Payments made through a linked or embedded payment portal may be processed directly by a third-party payment provider. That provider may collect information such as your name, billing details, payment-card information, transaction amount, and other information needed to complete the transaction.
Colorado Equine Clinic does not control how a third-party payment or financing provider processes information submitted directly through its platform. Please review the provider’s privacy policy and security practices before completing a transaction.
Payment, cancellation, return, and refund terms are governed by any applicable client agreement, payment-provider terms, or separate payment policy. They are not governed by this Privacy Policy.
How We May Share Information
We may disclose personal information:
To employees and authorized clinic personnel who need the information to perform their work
To veterinarians, laboratories, pharmacies, referral providers, consultants, or other parties involved in requested veterinary services
To companies that provide website hosting, forms, communications, payment processing, financing, scheduling, practice management, analytics, security, or technical support
When you request or authorize the disclosure
To complete a transaction or provide a requested product or service
To comply with a subpoena, court order, legal process, professional obligation, or government request
To investigate fraud, illegal activity, security incidents, or threats to a person or animal
To enforce our agreements or protect our legal rights
In connection with a merger, sale, restructuring, transfer, or other change involving the clinic or its assets
Service providers are permitted to access information only as reasonably necessary to perform services for us and are responsible for following their own legal and contractual privacy obligations.
Sale of Personal Information
Colorado Equine Clinic does not rent or sell personal information submitted through its website to third parties for their independent marketing purposes.
If our practices change, we will update this Privacy Policy and provide any notices or choices required by applicable law.
Data Security
Colorado Equine Clinic uses reasonable administrative, technical, and physical measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Access to personal information is limited to personnel and service providers who reasonably need it to perform their duties.
However, no website, email system, database, or online transmission can be guaranteed to be completely secure. You should use care when sending personal information online and avoid sending unnecessary sensitive information through standard email or general website forms.
Data Retention
We may retain personal information for as long as reasonably necessary to:
Respond to your request
Provide veterinary or client services
Maintain appropriate business and veterinary records
Complete transactions
Resolve disputes
Meet legal, tax, accounting, insurance, regulatory, or professional obligations
Protect the clinic and its clients from fraud or misuse
Retention periods may vary depending on the type of information and the reason it was collected.
Email and Marketing Preferences
When you subscribe to a newsletter or other promotional communication, we may use your contact information to send the requested material.
You may unsubscribe from marketing emails by using the unsubscribe link provided in the message or by contacting us. We may still send non-promotional messages concerning appointments, transactions, accounts, veterinary services, safety, or other important clinic matters.
Children’s Privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online directly from children under 13 without appropriate authorization.
A parent or guardian who believes that a child has submitted personal information may contact us to request that we review or remove it.
Your Privacy Choices and Requests
Depending on where you live and which privacy laws apply, you may have the right to request:
Confirmation of whether we process your personal information
Access to certain personal information
Correction of inaccurate information
Deletion of certain information
A portable copy of certain information
Information about how personal information is used or disclosed
Withdrawal of consent where processing is based on consent
An opt-out from certain sales, targeted advertising, or profiling activities
These rights may be subject to legal exceptions, identity verification, record-retention requirements, and other limitations.
To submit a privacy request, contact us using the information below and include “Privacy Request” in the subject line. We may need to verify your identity before completing the request.
If applicable law provides a right to appeal a denied request, you may submit an appeal using the same contact information and include “Privacy Appeal” in the subject line.
External Websites and Social Media
Our website may link to websites or social-media accounts operated by other organizations. Once you leave our website, this Privacy Policy no longer governs your activity.
Colorado Equine Clinic is not responsible for the privacy, security, availability, accuracy, or content of an external website. Please review the privacy policy of each external service you use.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, clinic practices, service providers, or legal obligations.
The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an update is posted indicates your acknowledgment of the revised policy.
Contact Colorado Equine Clinic
Questions, concerns, or privacy requests may be directed to:
Colorado Equine Clinic
9616 W. Titan Road
Littleton, Colorado 80125
Email:wellness@coequine.com
Telephone: (303) 791-4747
Website:www.coequine.com